Biography & Education

Biography

Dr. Amy Swerdlin Frankel's practice is built around the trust and relationships that she enjoys developing with her patients. She takes pride in treating their skin conditions and helping them stay healthy.

In addition to preventive care, Dr. Frankel emphasizes compassion and teamwork. "I want to provide the best care possible to patients, with personal attention," she says. "My most important role is to educate and empower my patients to proactively manage their own care."

Dr. Frankel, a board certified dermatologist, earned her medical degree from the David Geffen School of Medicine at UCLA. She completed an internship at Scripps Mercy Hospital in San Diego, Calif. and her dermatology residency at Oregon Health & Science University in Portland.

Dr. Frankel grew up in Ventura, Calif. When away from her medical practice, she enjoys cooking, running, playing tennis, and exploring the beautiful Pacific Northwest with her husband, son and daughter.

Areas of expertise

Dermatology

Education
Dr. Frankel earned her medical degree from the David Geffen School of Medicine at UCLA. She completed an internship at Scripps Mercy Hospital in San Diego, Calif. and her dermatology residency at Oregon Health & Science University in Portland.
Languages
  • English
  • Spanish

Care Locations

5330 NE Glisan St.
Suite 200
Portland, OR 97213
Fax 503-215-9099

Specialties

Reviews

Patient Ratings and Comments
About Our Survey

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments. These comments are the views and opinions of patients and are not endorsed by or necessarily reflect the views of Providence.

4.8 out of 5 (321 Ratings, 80 Comments)

100

10/03/2017
After melanoma diagnosis, dr. fit me into her schedule to remove the spot in time for me to leave on a scheduled vacation.
100

09/20/2017
[...] she cares for her patients very much
90

09/18/2017
Dr. Frankel and assistant were very-professional, and caring.
100

09/08/2017
In my 77 years I have seen a number of doctors and I have never been treated better by not only the provider and all of your support people, keep up the good work.
100

09/05/2017
Always excellent care!
90

08/31/2017
Dr Amy and her staff are wonderful, respectful and very informative
100

08/23/2017
Dr Frankel is my dermatologist. she performs a yearly skin check as well as treats a scalp condition. She's thorough and gentle.
100

08/09/2017
Excellent care and courteous staff
100

08/08/2017
Very good experience. Lovely Doctor and she answered all my questions.
90

08/07/2017
My only concern is that they (the office) always say they will contact me to set up an appointment for the following year and then they never do. I always end up having to call them and then I have a long wait for an appointment to get in to see the doctor.
100

08/04/2017
Very good.
80

08/04/2017
Appointment times are rarely held. It is clear that double-booking leads to lengthy wait times.
90

08/03/2017
Just took a long time to get an appointment...6 weeks out typically.
100

08/02/2017
My doctor and her assistant were kind, professional, informed and incredibly well-versed in my issue. They both put me at ease with their friendly demeanor and gave me an excellent experience.
100

07/27/2017
Friendly, informative, hears me. Respectful of disability needs.
100

07/26/2017
I was there to freeze spots on my face...to check for skin cancer. it was not in regard to my physical well being or to go over my medications. I would not hesitate to recommend Dr. Frankel, she is efficient, listens, explains everything and is easy to understand. I have recommended her.
100

07/20/2017
i think the staff are very nice every time I've had an appointment. The only thing I'm not found of is the wait time from when you arrive to when your seen. But almost anyprovider I see has a wait time unfortunately. also I'm not sure why so many providers make you check in 15 minutes prior to your appointment either. I just bring a book to make time good faster.
100

07/20/2017
I like the doctor very much. Very personable. Staff was excellent.
100

07/19/2017
Dr. Frankel is the best dermatologist I've seen. I trust her 100%. In addition to being experienced and extremely knowledgeable, she is always kind, compassionate, and a great listener.
100

07/03/2017
The hardest thing is getting an appointment. The doctor is booked for months ahead of time. If I have an urgent issue, I have to struggle with the receptionists to convince them I have an issue that needs quick attention, despite instructions from my doctor to tell the schedulers that I need a prompt appointment.
100

06/28/2017
I am extremely pleased with the Providence Medical care network!
100

06/28/2017
very professional and caring doctor and staff
100

06/26/2017
excellent dermatologist. thorough examination. takes sample if anything looking suspicious. easy to discuss concerns with her.
100

06/26/2017
I am completely happy with my care providers. [...]
100

06/21/2017
Dr. Frankel and her staff were very courteous and helpful
100

06/20/2017
Dr. Frankel is always a pleasure to deal with - professional, respectful, compassionate. Never appears to be in a hurry. Good listener.
90

06/19/2017
It is frustrating to fill out the paperwork in the waiting room before the appt, then to go into the appt and have the MA ask the EXACT same questions as the ones that you just filled out the paperwork for. It feels like you are just trying to keep me busy in the waiting to so as to not notice how long I am waiting. The paperwork is already redundant enough in asking the same questions, name, DOB on multiple pieces of paper.
100

06/19/2017
Great people skills in addition to her great medical skills.
100

06/13/2017
Dr. Frankel was very helpful in squeezing me in for a biopsy so that it didn't interfere with a scheduled vacation.
100

06/08/2017
I felt rushed at the end where paperwork about a return visit was concerned. I can't pay attention to someone's instructions who is across the room while the doctor is doing the painful surgery on my arm.
100

06/07/2017
Dr. Frankel i a very caring and component doctor
100

06/03/2017
Dr. Frankel is excellent.
80

05/30/2017
I went to see Dr. Frankel, a dermatologist, who is a wonderful doctor in all ways. However, I had to wait 45 minutes. I believe the wait was due to a new gal working for her in the patient room. It was obvious she was new to the job and was very pleasant but slow. This was not an issue for me other than I had one last question for Doctor Frankel which I forgot to ask due to the fact it was not put into the computer by the new girl. I believe she ran out of time to do so. All this was not an issue for me; someone was in training and everything was affected by that. I accepted that.
80

05/24/2017
Dr. Frankel was great. It was a bit frustrating to have to write out my concerns, tell them to the nurse, and then again to the doctor. It appeared that the doctor wasn't briefed on what had previously been discussed.
100

05/23/2017
Dr. Frankel is an amazing provider, very caring and concerned, listens deeply and meets my needs. Her support staff are awesome also.
100

05/05/2017
Dr. Frankel is amazing, kind, caring, and best in her field.
100

05/04/2017
Dr. Frankel is a very considerate and caring Doctor. I feel she takes good care of my needs.
70

05/03/2017
staff awesome but I waited a ridiculous 40 minutes
90

05/03/2017
it was a dermatology check up and it was fine.
100

05/03/2017
excellent
90

04/27/2017
I needed more information about follow-up for wart removal. I called and asked for a call-back from the nursing assistant, but didn't get a call back.
100

04/24/2017
DrFrankl made mom feel relaxed.
100

04/24/2017
this time there was a snafu and I had to wait too long. usually I get in within 15 minutes.
100

04/19/2017
First visit. visit was fast and full of information. felt good about provider and staff.
100

04/19/2017
Dr. Frankl has always been wonderful. She is gentle, through, and a wonderful listener. I have recommended her to anyone that would need her services.
100

04/12/2017
Warm, caring and interested in what was going on in my life since last seen by her. Very professional and assured!
100

04/12/2017
I really appreciate Dr. Frankle's thorough skin examinations and her caring attitude.
100

04/07/2017
I've seen three physicians a primary and 2 specific doctors and they have all listened carefully and addressed the problems. I cannot say enough nice things about the care I have had.
80

04/05/2017
[...] I was informed by a staff member the appointment was being delayed due to another patient's procedure. I appreciated the heads up.
100

03/24/2017
Dr. Frankel is always friendly, professional and caring.
100

03/22/2017
Excellent caring people!
100

03/20/2017
Very, very satisfied.
100

02/28/2017
Dr. Frankel was very professional, helping me understand what the spot on my face was and dealing with it.
100

02/15/2017
Dr Frankel is kind and very thorough, takes my condition very seriously.
100

01/25/2017
Dr. Frankel is calm, friendly and very professional. I feel very comfortable with the care and info she gives me each time I visit her.
100

01/16/2017
The best dermatologist I have seen. thorough, genuinely interested in my health, kind.
50

01/09/2017
I came in as a referral from my primary related to unknown lesions on my body. There is still no diagnosis. During my visit the provider did a biopsy of an "old" brown age spot that I'd had for a very long time. (nothing to do with skin rash). I felt that was not necessary. The wait was over 35 min. and for 10+ min. I was sitting upright in a gown in the examining room .....uncomfortably long.
100

01/02/2017
Dr. Frankel is sensitive and caring. She has excellent "people" skills and I am glad she is my dermatologist.
90

01/01/2017
Dr. Frankel is great.
100

12/30/2016
Concerned, caring easy to talk to, thorough.
100

12/29/2016
She was excellent!
100

12/29/2016
always thorough
100

12/29/2016
I am very happy with the care provided by Dr Frankel.
90

12/28/2016
loved the provider. Her "assistant" was very perfunctory.
100

12/28/2016
I'm so pleased with my care provided by Dr. Frankel. she is knowledgeable, approachable, and caring. I have nothing but great things to say!
100

12/28/2016
All good and none Bad [...]
80

12/19/2016
You no longer accept my [...] insurance, so I may be switching to a new doctor
100

12/07/2016
Dr. Frankel and [...] are wonderful, and are a pleasure to interact with. As is Dr. [...] who is my primary Physician.
100

11/23/2016
Dr Frankel is the best dermatologist I have ever had. Her ease of understanding and communication my needs is effortless on her part. She is friendly, efficient and always reads my chart before seeing me.
100

11/21/2016
Very kind, and efficient. Listened to all my questions.
100

11/21/2016
A pleasant and a cheerful person
100

11/14/2016
Dr. Frankel is an excellent doctor. I have been very pleased with her services.
80

11/10/2016
I like Dr. Frankel and would recommend her.
100

11/09/2016
Dr. Frankel is a great doctor, and the staff are friendly and helpful.
100

11/09/2016
All good!
90

11/04/2016
I've been told that if I have a concern to call and come in right away. However, when I call, I am not able to get an appointment quickly. Soonest available appointments have been a couple of months out. I waited for this appointment on a waiting list, but this is unpredictable, and meanwhile, worry and concern mount.
90

10/27/2016
dr. Frankel was on time, answered any questions and took care of my issue with compassion and professionalism.
90

10/27/2016
3 MONTH WAIT TIME TO SEE SPECIALIST FELT EXCESSIVE
80

10/26/2016
she did what I wanted though she didn't explain that she was going to do before it she did it
80

10/24/2016
I had a great experience, it just took 2 months to get the appointment.