Providence TeleHealth

Services We Offer

Inpatient care

Specialists provide on-demand virtual consultations to local clinicians in emergency departments or inpatient units to improve patient care. Using high-quality video and audio technology that can pair with a wireless stethoscope or handheld camera, the specialist can evaluate patient status and/or conduct an exam facilitated by a clinical staff member in the room. Inpatient services we currently offer via TeleHealth include:

  • Critical care
  • Hospitalist
  • Neurology
  • Pediatric endocrinology
  • Pediatric intensive care
  • Psychiatry
  • Stroke

Outpatient care

Providers offer scheduled outpatient TeleHealth visits in a clinic setting which saves patients from having to travel long distances to access care. A clinical staff member is present in the room with the patient to help facilitate the exam. Outpatient services we currently offer via TeleHealth include:

  • Behavioral health
  • Cardiology
  • Endocrinology
  • Medical oncology and hematology
  • Neurology
  • Pulmonology – General
  • Pulmonology – Sleep

Remote patient monitoring

Care teams use specialized equipment, such as wireless scales and blood pressure cuffs, to remotely monitor the health status of patients in their own homes, intervening when needed. This helps to avoid exacerbation of illness, unnecessary hospital stays or readmissions. This service is currently being offered through Providence Home Health Services in the following areas in Oregon:

  • Columbia Gorge
  • Yamhill County
  • Southern Oregon
  • Portland metro area
  • North Coast

Direct to patient care

Clinicians can conduct a secure video visit with a patient in their own home using a computer with a camera, tablet or smart phone. Providence is currently piloting several programs to explore the most appropriate ways to deliver this valuable service to patients.

Providence also provides on-demand virtual care for patients seeking help with minor medical concerns. Connect to a provider ›

Benefits to providers

TeleHealth can help providers both at Providence and in the community by:

  • Improving access to specialists for consultations
  • Enabling providers to serve more patients and expand their reach so patients can be cared for in their own community
  • Reducing or eliminating travel time to see patients in outlying areas
  • Supporting earlier diagnosis and treatment which can contribute to improved outcomes
  • Saving time and lowering the cost of care

Benefits to patients

Access to TeleHealth can improve patient satisfaction and retention. More than 90 percent of Providence patients surveyed agree that a TeleHealth visit is as good as seeing a physician in person. Other patient benefits include:

  • Increases access to care
  • Enables patients to receive care in their own community
  • Reduces inconvenience and cost associated with travel


The TeleHealth team collaborates with providers to determine the most appropriate technology for their clinical needs. Options include:

  • Both mobile and fixed secure two-way video platforms
  • E-stethoscope that enables providers to listen to the patient’s heart and lung sounds
  • Handheld digital camera that enables providers to view close-up images of the patient
  • Camera controls and audio quality that give the feel that the provider is in the room with the patient