Groupthink and Caregivers' Projections: Addressing Barriers to Empathy

Presenter: Jodi Halpern, MD, PhD
Recorded: October 14, 2014
Series: Holzgang Open Forum

"Groupthink," in which team members have reasons to share group mis-perceptions and collectively misread patients, is not a problem of lack of caring but rather difficulty in maintaining perspective during a conflict. This video will explore how reflective self-awareness and empathetic curiosity can help overcome such challenges and improve patient care.