Biography & Education

Biography

Dr. Amy Swerdlin Frankel's practice is built around the trust and relationships that she enjoys developing with her patients. She takes pride in treating their skin conditions and helping them stay healthy.

In addition to preventive care, Dr. Frankel emphasizes compassion and teamwork. "I want to provide the best care possible to patients, with personal attention," she says. "My most important role is to educate and empower my patients to proactively manage their own care."

Dr. Frankel, a board certified dermatologist, earned her medical degree from the David Geffen School of Medicine at UCLA. She completed an internship at Scripps Mercy Hospital in San Diego, Calif. and her dermatology residency at Oregon Health & Science University in Portland.

Dr. Frankel grew up in Ventura, Calif. When away from her medical practice, she enjoys cooking, running, playing tennis, and exploring the beautiful Pacific Northwest with her husband, son and daughter.

Areas of expertise

Dermatology

Education
Dr. Frankel earned her medical degree from the David Geffen School of Medicine at UCLA. She completed an internship at Scripps Mercy Hospital in San Diego, Calif. and her dermatology residency at Oregon Health & Science University in Portland.
Languages
  • English
  • Spanish

Care Locations

5330 NE Glisan St.
Suite 200
Portland, OR 97213
Fax 503-215-9099

Specialties

Reviews

Patient Ratings and Comments
About Our Survey

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.7 out of 5 (246 Ratings, 67 Comments)

80

07/26/2016
I am pleased that both nurse and dr were female. last time, when I saw the dr for the first time (after requesting a female), the nurse was male which made zero sense after requesting a female dr. Due to this reason I debated whether to return to this office for future care.
100

07/19/2016
Dr Frankel is awesome, technically and as a person. we are so happy she is our dermatologist
90

07/19/2016
I appreciated that the doctor did not look at the computer rather than looking at me during the visit.
100

07/17/2016
We love our dermatologist, Amy Frankel. I feel lucky to have good care. My husband sees her as well and feels the same. The staff is great too.
100

07/14/2016
I have already recommended this provider to a friend.
100

07/13/2016
Dr. Amy is wonderful. A very caring and compassionate person who did not make me feel bad that I did not follow all directions as I should have.
100

07/12/2016
I like Dr. Amy Frankel if it was not for Dr. Frankel I would seek my health care elseware. I go to this clinic for the doctor only.
90

07/05/2016
Very courteous, respectful and professional.
100

06/21/2016
I was referred to Dr. Frankel for a second opinion. She was well informed about my recent condition - a growth that might be very serious. She was personable, very thorough and forthright in a gentle but clear way. She thought the growth might be cancer and after explaining that a biopsy would be the only sure way to know. I agreed with her and she did the biopsy then telling me that the results would come in 7 to 10 days. Four days later she phoned me at home about 5 pm to tell me it was cancer. She stayed on the phone with me, answering my questions and emphasizing the specialist help I would need from this point forward. Her compassion and concern, and certainly her professional expertise, were incredible. Then she contacted my PCP that evening. I could not have asked for a better experience within a difficult situation.
80

06/20/2016
My only negative comment is that I had 3 biopsy's taken and after two weeks did not hear from anyone, so I called in for the results I had to leave a message and then missed a call back and had to call them again. I was told that I have to see a different doctor to have a basel cell carcenoma removed and that I would be getting a call to schulede that. That was over a week ago and i have heard nothing.
100

05/31/2016
love Providence & staff. always treated w/ respect !
90

05/31/2016
Dr. Frankel listens, and is open to alternatives in skin care
100

05/25/2016
First visit with Dr. Frankel. She spent time and addressed concerns that I had. Wonderful experience.
100

05/24/2016
I have a very good team of doctors at Providence Hospital.
100

05/24/2016
I feel confident in my doctors ability, and always listened to. I appreciate the time she gives me.
100

05/23/2016
I have always gotten excellent care
100

05/17/2016
Wait was about an hour; receptionist could have explained delay. [...]
100

05/11/2016
Dr Frankel us absolutely wonderful, which is the reason I see her despite the 4-5 month wait list.
100

05/10/2016
Good visit. [...]
100

05/10/2016
Care Provider was great, it was the first time I saw her about some moles and blemishes on my body. She did a complete skin check and explained everything as she was going through the check. She did take three biopsies that were of concern and explained everything that was going to take place in the future and what to expect.
70

05/08/2016
Dr. took very good care of my needs -- it was just a lot of information in a very little amount of time. Very rushed and very informative.
80

05/03/2016
I got a RX and it was faxed to [...]. [...] contacted Dr's office reg. the RX but no reply. I called the office and they said it could take weeks!!?? to respond to the faxed requests. I asked to expedite. Receptionist said she will pass it on but didn't seem to be interested to help. This is unacceptable and needs improvement.
100

04/28/2016
Dr. Amy Frankel is wonderful. She listens to what I say, questions I might have, and answers in language I understand. Also with verbal directions with changes in my meds it is all typed on my visit summary so I have it in black and white rather than me trying to remember what my changes were. She is very easy for me to talk to, she's a very caring Dr.
100

04/27/2016
this was a routine skin check. I set an appt (first available) then added myself to cancel list. i called to ensure I was on cancellation list & mentioned I [...] hoped to be seen before returning to work. staff made a note & then called with a sooner appt! so helpful!
80

04/24/2016
Frankel is very busy! Hard to schedule
100

04/12/2016
I have always found Dr. Frankel to be an excellent, caring physician and would recommend her highly to anyone needing dermatological care!
100

04/09/2016
Dr was running about 30 minutes late, however she did not rush our appointment, she apologized for the delay and the medical receptionist alerted me to the delay. I am very satisfied with the care I receive from Dr Amy Frankel.
100

04/06/2016
Dr Frankel was thorough and kind. Her nurse was also very kind . They both made me feel comfortable and cared for . I did have a little wait to see her but she apologized and gave me all the time needed to care for me . I only hate to wait if someone tries to rush me and she didn't do that.
100

04/03/2016
It takes too long to get an appointment and the wait times once there are way too long.
80

03/30/2016
This provider group books so tight that it's difficult to get in for care when a need arises... I had to wait about a week and a half [...] prior to this last time. [...] This last time worked better. Also, one can wait 10-15 minutes on the phone to speak to the receptionist to get an apt. Once you get in - the care is very good but these two issues would give me pause in recommending this group to others.
100

03/29/2016
Several flesh samples were taken to be biopsied. So far I haven't heard the results. Other than that I have the highest regard for everyone at the Clinic.
100

03/24/2016
Dr. Frankel always listens to my concerns and answers any questions I may have in a clear way. She is always prepared and knows about my current and past health conditions. She is nice and friendly and helps me feel at ease during my visit. She is one of few doctors that actually truly cares about their patients. I trust her 100% and will continue to see her.
50

03/23/2016
I need more time with the doctor. 15 minutes appoint is to short as the doctor does the talking, and not enough time for me to ask questions!
100

03/04/2016
Very knowledgeable and good at problem solving for alternative solutions.
80

03/03/2016
Amy is not my primary care dr. She is my dermatologist she is very thorough and I have had excellent care from her -
100

02/23/2016
I appreciated being seen so quickly after calling the same morning about seeing Dr. Frankel.
90

02/21/2016
Physician was very good. Front desk was marginal. Felt like I was interrupting their day.
100

02/09/2016
Dr. Amy is wonderful. I felt she was listening to me and what I said was important. She was relaxed and I appreciated that it did not seem like she was in a rush.
 

01/27/2016
[...] Dr. Amy Frankel has given me very good care, and I appreciated all she has done for me. I am absolutely appreciative.
100

01/12/2016
I love Dr Frankel!
100

01/10/2016
Excellent caring physician
100

01/05/2016
Amy is a great doctor
100

12/29/2015
DR. Frankel has always been a competent, courteous, and respectful medical professional. I will continue to see her for my dermatology needs as long as she is in practice in my area.
100

12/29/2015
I love Dr. Frankle! She's easy to talk to and kind.
100

12/27/2015
excellent care given during visit both Dr Frankel and her assistant provided me with a good understanding of my medical issue. treatment was given professionally with information sheet after procedure for my records
90

12/27/2015
Dr Frankel is a very nice and caring woman and fun and she laughs at my jokes. I've been taking my Mom to see her for years, so we've already built a relationship, but this was the first time she treated me. Very professional. thorough and put me at ease. [...]
100

12/27/2015
I waited a long time to be seen which his fine and I understand things happen butbibwasnt given any indication the wait would be longer than usual or why. 99% of the time I am taken in for my appointment within 5 minutes of my appointment time.
 

12/16/2015
Very pleasant provider. Amy Frankel is someone I would recommend to everyone.
100

12/15/2015
Provider is warm and knowledgeable and thorough.
100

12/09/2015
Dr. Frankel is an outstanding Dermatologist!! I'm am very pleased with the care I receive from her.
100

12/09/2015
I am very happy with this provider and her staff. My wife and I appreciate and trust her with our dermatology health
 

12/06/2015
Excellent customer service and the physician was very good at listening to me and my concerns and explained everything. Excellent care.
100

11/29/2015
Provider understood my concern and made proper recommendation. After I followed given instructions for a week, my previous health concern was resolved (I am better now).
100

11/15/2015
She was excellent and saw me for 2 seperate issues but took care of each of them.
100

11/11/2015
Dr. Frankel is an excellent physician & has never failed to exceed my needs!
100

11/11/2015
[...] They always call in a timely manner.
90

11/01/2015
she was very thorough and addressed my concerns.
90

10/21/2015
Dr. Frankel and her staff are fantastic!!
80

10/21/2015
Love the doctor, don't like the waiting
90

10/20/2015
good
100

10/20/2015
I found this provider very informative regarding my condition and treatment was excellant
 

10/18/2015
The Dr. seemed in a rush, very busy. They worked me in.
100

10/13/2015
Dr. Frankel is a wonderful care provider. [...]
100

10/07/2015
I had an urgent issue, and Dr. Frankel and team found time in her schedule to see me, sooner rather than later. I appreciated it a lot.
90

10/06/2015
Amy is kind and listens to my concerns. She seems highly competent.
100

09/13/2015
Dr. Frankle is a very well informed doctor and respect her opinions. [...]
100

09/13/2015
This is a very very busy clinic therefore the personnel that assist the doctor cannot get information to the doctor and back toyou as soon as you would like. Sometimes I had to wait a day. Some of this included medication that needed to be called into the pharmacy. I had to wait a day because they were busy. [...] The physician was very skilled in her work with me.