Biography & Education

Biography

Dr. Amy Swerdlin Frankel's practice is built around the trust and relationships that she enjoys developing with her patients. She takes pride in treating their skin conditions and helping them stay healthy.

In addition to preventive care, Dr. Frankel emphasizes compassion and teamwork. "I want to provide the best care possible to patients, with personal attention," she says. "My most important role is to educate and empower my patients to proactively manage their own care."

Dr. Frankel, a board certified dermatologist, earned her medical degree from the David Geffen School of Medicine at UCLA. She completed an internship at Scripps Mercy Hospital in San Diego, Calif. and her dermatology residency at Oregon Health & Science University in Portland.

Dr. Frankel grew up in Ventura, Calif. When away from her medical practice, she enjoys cooking, running, playing tennis, and exploring the beautiful Pacific Northwest with her husband, son and daughter.

Areas of expertise

Dermatology

Education
Dr. Frankel earned her medical degree from the David Geffen School of Medicine at UCLA. She completed an internship at Scripps Mercy Hospital in San Diego, Calif. and her dermatology residency at Oregon Health & Science University in Portland.
Languages
  • English
  • Spanish

Care Locations

5330 NE Glisan St.
Suite 200
Portland, OR 97213
Fax 503-215-9099

Specialties

Reviews

Patient Ratings and Comments
About Our Survey

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.7 out of 5 (154 Ratings, 45 Comments)

100

06/27/2015
When attempting to change by telephone hour of future appointment, I was on hold four days in a row. I have yet to get through. This situation is totally unacceptable. Upon leaving office we make future appointments then and there. Anyone trying to get through by telephone for any reason is not going to be successful. This situation is very serious and should be corrected as soon as possible. Dr. Frankel is wonderful. She should have office support that can at least take phone calls.
Providence Health & Services Patient
100

06/24/2015
I wasn't able to get an appointment as soon as needed (I waited over a month). But, Dr Frankel is worth the wait. I've been to her numerous times and she is the best. She truly cares about her patients and their comfort.
Providence Health & Services Patient
100

06/10/2015
This was the first time I have seen Dr. Amy Frankel. I was very please with the entire exam and will go back to her again.
Providence Health & Services Patient
100

06/10/2015
Dr was very compassionate
Providence Health & Services Patient
100

06/02/2015
It's very difficult to call this office. On numerous occassions, I have called and no one answers the call. It's very frustrating to call repeatedly without the call being answered.
Providence Health & Services Patient
100

06/01/2015
She is caring, listens and addresses my concerns.
Providence Health & Services Patient
50

05/30/2015
[...] I saw this doctor for an appointment. She indicated that my RX would be available the next day (saturday). The RX was not sent to the pharmacy on Friday. Someone forgot to sent it in. I had to wait until Tuesday as the Doctor was not in on Monday. Someone told me that I would have to wait until Tuesday. Poor practice. Bad, Bad!
Providence Health & Services Patient
100

05/14/2015
Dr. Frankel quickly took care of the pre-cancerous spots on my [...]
Providence Health & Services Patient
100

04/30/2015
There have not been any bad experiences.
Providence Health & Services Patient
100

04/29/2015
Dr Frankle is excellent
Providence Health & Services Patient
100

04/16/2015
excelent checking at my condition and explaining situation with recomindations
Providence Health & Services Patient
100

04/11/2015
good
Providence Health & Services Patient
100

04/07/2015
Excellent professional service.
Providence Health & Services Patient
100

04/07/2015
friendly and professional staff.
Providence Health & Services Patient
100

04/01/2015
I have always received excellent care from Dr. Frankel and her staff.
Providence Health & Services Patient
 

04/01/2015
[...] Dr. Frankel and her staff were excellent
Providence Health & Services Patient
80

03/22/2015
The doctor seemed rushed. This is the only time this has happened.
Providence Health & Services Patient
100

03/21/2015
She is a wonderful and caring provider
Providence Health & Services Patient
 

03/17/2015
Amy is excellent !
Providence Health & Services Patient
90

03/17/2015
[...] My dermatologist is excellent, I am fine waiting 15 or more minutes in the wait room. It is difficult to get an appt with her but that is because she is excellent [...]. Please treat my provider, Dr. Frankel, well because I would like her to stay with Providence. [...]
Providence Health & Services Patient
100

03/15/2015
At the last visit Dr Frankel plus two others came up with a solution for keeping a bandage from slipping off my thigh.
Providence Health & Services Patient
100

03/11/2015
Dr. Frankel was super nice and very helpful, extremely competent. I am happy to have found her!
Providence Health & Services Patient
100

03/10/2015
She is my dermatologist who I see for annual checkups. I like her a lot. I'm still waiting for my test results, which should be in the next week
Providence Health & Services Patient
100

03/04/2015
The doctor never seems rushed; I always feel like she has time to listen & spend time with me at my appointment.
Providence Health & Services Patient
 

02/18/2015
She was thorough, intelligent, and helpful in thinking about the whole health care picture.
Providence Health & Services Patient
100

02/18/2015
Everyone very nice and very capable. I was in the room quickly, very near scheduled appointment time. Unfortunately, the wait in the room was over 30 minutes.
Providence Health & Services Patient
100

02/12/2015
Dr Frankel was very thorough in her exam. She explained what she was doing and her advise as she provided the exam. I was very pleased with all the staff during this visit.
Providence Health & Services Patient
90

02/10/2015
My only complaint was the wait time was quite long.
Providence Health & Services Patient
100

01/28/2015
Amy Frankel is confident and very competent and professional. She is also a very good people person and puts me at ease. She is patient and listens to my concerns and I feel that I am very well cared for.
Providence Health & Services Patient
100

01/26/2015
she cares for patient needs
Providence Health & Services Patient
100

01/25/2015
Dr. Frankel was very knowledgeable, careful, respectful and patient. She spent enough time with me to address my concerns and, unlike other doctors, actually listened to everything I had to say, patiently--without rushing me or behaving like a salesperson that needs to close the next deal to make more money.
Providence Health & Services Patient
100

01/14/2015
good
Providence Health & Services Patient
 

01/11/2015
Great!
Providence Health & Services Patient
100

12/14/2014
I have recommended this provider to friends/family as she always takes the time to explain things to me and listens to my concerns and cares about my well-being.
Providence Health & Services Patient
100

12/09/2014
Excellent care and service. All that I would hope for.
Providence Health & Services Patient
100

09/10/2014
Even though this was my first visit for myself, I was impressed that Dr. Frankel recognized me from an earlier visit with my son. She also asked me to greet him for her.
Providence Health & Services Patient
90

09/09/2014
I find Dr. Frankel to be very knowledgable in her field and trust her with my dermatologic care. The office staff were very helpful in their efforts in helping me secure an appointment time that worked for me [...]
Providence Health & Services Patient
90

09/02/2014
bad: the phone interface between dialing the office number and being bounced around the Providence phone system is abysmal. good: Dr. Frankel is a great physician; knowledgeable, personable and capable.
Providence Health & Services Patient
100

08/28/2014
Dr. Frankel is very good and nice
Providence Health & Services Patient
90

08/26/2014
Excellent care - no complaints. Dr. Frankel is wonderful - respectful, clear, attentive, extremely competent. Staff in office were great.
Providence Health & Services Patient
100

08/20/2014
Dr. Frankel gives me a thorough skin physical on a specific schedule. She is wonderful in picking up even the smallest spot that needs attention. I have complete faith in her as an exceptional dermatologist.
Providence Health & Services Patient
100

08/19/2014
It takes weeks to get an appointment but Dr. Frankel is very well liked and respected and always busy and well worth the wait. The office wait time is somewhat long because Dr. Frankel spends time with her patients, never rushing on to the next person. She makes you feel that your problems are important to her.
Providence Health & Services Patient
100

08/18/2014
I have been extremely pleased with my primary and referred physicians.
Providence Health & Services Patient
90

08/14/2014
would like a printed description of what I had. Provider told me but not able to remember the medical names.
Providence Health & Services Patient
90

08/13/2014
Dr. Frankel is awesome. I have recommened her to others. Very engaging and helpful.
Providence Health & Services Patient