Biography & Education

Biography

Dr. Amy Swerdlin Frankel's practice is built around the trust and relationships that she enjoys developing with her patients. She takes pride in treating their skin conditions and helping them stay healthy.

In addition to preventive care, Dr. Frankel emphasizes compassion and teamwork. "I want to provide the best care possible to patients, with personal attention," she says. "My most important role is to educate and empower my patients to proactively manage their own care."

Dr. Frankel, a board certified dermatologist, earned her medical degree from the David Geffen School of Medicine at UCLA. She completed an internship at Scripps Mercy Hospital in San Diego, Calif. and her dermatology residency at Oregon Health & Science University in Portland.

Dr. Frankel grew up in Ventura, Calif. When away from her medical practice, she enjoys cooking, running, playing tennis, and exploring the beautiful Pacific Northwest with her husband, son and daughter.

Areas of expertise

Dermatology

Education
Dr. Frankel earned her medical degree from the David Geffen School of Medicine at UCLA. She completed an internship at Scripps Mercy Hospital in San Diego, Calif. and her dermatology residency at Oregon Health & Science University in Portland.
Languages
  • English
  • Spanish

Care Locations

5330 NE Glisan St.
Suite 200
Portland, OR 97213
Fax 503-215-9099

Specialties

Reviews

Patient Ratings and Comments
About Our Survey

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.7 out of 5 (190 Ratings, 53 Comments)

100

02/23/2016
I appreciated being seen so quickly after calling the same morning about seeing Dr. Frankel.
Providence Health & Services Patient
90

02/21/2016
Physician was very good. Front desk was marginal. Felt like I was interrupting their day.
Providence Health & Services Patient
100

02/09/2016
Dr. Amy is wonderful. I felt she was listening to me and what I said was important. She was relaxed and I appreciated that it did not seem like she was in a rush.
Providence Health & Services Patient
 

01/27/2016
[...] Dr. Amy Frankel has given me very good care, and I appreciated all she has done for me. I am absolutely appreciative.
Providence Health & Services Patient
100

01/12/2016
I love Dr Frankel!
Providence Health & Services Patient
100

01/10/2016
Excellent caring physician
Providence Health & Services Patient
100

01/05/2016
Amy is a great doctor
Providence Health & Services Patient
100

12/29/2015
DR. Frankel has always been a competent, courteous, and respectful medical professional. I will continue to see her for my dermatology needs as long as she is in practice in my area.
Providence Health & Services Patient
100

12/29/2015
I love Dr. Frankle! She's easy to talk to and kind.
Providence Health & Services Patient
100

12/27/2015
excellent care given during visit both Dr Frankel and her assistant provided me with a good understanding of my medical issue. treatment was given professionally with information sheet after procedure for my records
Providence Health & Services Patient
90

12/27/2015
Dr Frankel is a very nice and caring woman and fun and she laughs at my jokes. I've been taking my Mom to see her for years, so we've already built a relationship, but this was the first time she treated me. Very professional. thorough and put me at ease. [...]
Providence Health & Services Patient
100

12/27/2015
I waited a long time to be seen which his fine and I understand things happen butbibwasnt given any indication the wait would be longer than usual or why. 99% of the time I am taken in for my appointment within 5 minutes of my appointment time.
Providence Health & Services Patient
 

12/16/2015
Very pleasant provider. Amy Frankel is someone I would recommend to everyone.
Providence Health & Services Patient
100

12/15/2015
Provider is warm and knowledgeable and thorough.
Providence Health & Services Patient
100

12/09/2015
Dr. Frankel is an outstanding Dermatologist!! I'm am very pleased with the care I receive from her.
Providence Health & Services Patient
100

12/09/2015
I am very happy with this provider and her staff. My wife and I appreciate and trust her with our dermatology health
Providence Health & Services Patient
 

12/06/2015
Excellent customer service and the physician was very good at listening to me and my concerns and explained everything. Excellent care.
Providence Health & Services Patient
100

11/29/2015
Provider understood my concern and made proper recommendation. After I followed given instructions for a week, my previous health concern was resolved (I am better now).
Providence Health & Services Patient
100

11/15/2015
She was excellent and saw me for 2 seperate issues but took care of each of them.
Providence Health & Services Patient
100

11/11/2015
Dr. Frankel is an excellent physician & has never failed to exceed my needs!
Providence Health & Services Patient
100

11/11/2015
[...] They always call in a timely manner.
Providence Health & Services Patient
90

11/01/2015
she was very thorough and addressed my concerns.
Providence Health & Services Patient
90

10/21/2015
Dr. Frankel and her staff are fantastic!!
Providence Health & Services Patient
80

10/21/2015
Love the doctor, don't like the waiting
Providence Health & Services Patient
90

10/20/2015
good
Providence Health & Services Patient
100

10/20/2015
I found this provider very informative regarding my condition and treatment was excellant
Providence Health & Services Patient
 

10/18/2015
The Dr. seemed in a rush, very busy. They worked me in.
Providence Health & Services Patient
100

10/13/2015
Dr. Frankel is a wonderful care provider. [...]
Providence Health & Services Patient
100

10/07/2015
I had an urgent issue, and Dr. Frankel and team found time in her schedule to see me, sooner rather than later. I appreciated it a lot.
Providence Health & Services Patient
90

10/06/2015
Amy is kind and listens to my concerns. She seems highly competent.
Providence Health & Services Patient
100

09/13/2015
Dr. Frankle is a very well informed doctor and respect her opinions. [...]
Providence Health & Services Patient
100

09/13/2015
This is a very very busy clinic therefore the personnel that assist the doctor cannot get information to the doctor and back toyou as soon as you would like. Sometimes I had to wait a day. Some of this included medication that needed to be called into the pharmacy. I had to wait a day because they were busy. [...] The physician was very skilled in her work with me.
Providence Health & Services Patient
 

09/04/2015
Excellent care
Providence Health & Services Patient
100

08/11/2015
this provider is my dermatologist. I especially love her front office staff, specifically [...]. my entire family goes to this provider bc she and her team are excellent
Providence Health & Services Patient
50

08/10/2015
I was disappointed that I had to wait for over 1/2 an hour on the exam table with my gown on for Dr. Frankel to see me.
Providence Health & Services Patient
100

08/09/2015
My initial phone message for action to the doctor never was delivered to the doctor so I had to call back days later. also the phone wait time is far too long for Dermatologists.
Providence Health & Services Patient
50

08/05/2015
I felt most of the appointment with Dr. Frankel went well. However, at the end of the appointment she elected to remove a large facial mole I've had for over 20 years, based on two photos. [...] I understand she wants to be proactive, however, I did not feel my questions about the pending removal were adequately addressed. [...] In retrospect I would have told her "no" and sought a second opinion, or at least more time.
Providence Health & Services Patient
100

07/28/2015
the best dermatologist!
Providence Health & Services Patient
90

07/15/2015
Good attitude, listens to concerns
Providence Health & Services Patient
100

06/27/2015
When attempting to change by telephone hour of future appointment, I was on hold four days in a row. I have yet to get through. This situation is totally unacceptable. Upon leaving office we make future appointments then and there. Anyone trying to get through by telephone for any reason is not going to be successful. This situation is very serious and should be corrected as soon as possible. Dr. Frankel is wonderful. She should have office support that can at least take phone calls.
Providence Health & Services Patient
100

06/24/2015
I wasn't able to get an appointment as soon as needed (I waited over a month). But, Dr Frankel is worth the wait. I've been to her numerous times and she is the best. She truly cares about her patients and their comfort.
Providence Health & Services Patient
100

06/10/2015
This was the first time I have seen Dr. Amy Frankel. I was very please with the entire exam and will go back to her again.
Providence Health & Services Patient
100

06/10/2015
Dr was very compassionate
Providence Health & Services Patient
100

06/02/2015
It's very difficult to call this office. On numerous occassions, I have called and no one answers the call. It's very frustrating to call repeatedly without the call being answered.
Providence Health & Services Patient
100

06/01/2015
She is caring, listens and addresses my concerns.
Providence Health & Services Patient
50

05/30/2015
[...] I saw this doctor for an appointment. She indicated that my RX would be available the next day (saturday). The RX was not sent to the pharmacy on Friday. Someone forgot to sent it in. I had to wait until Tuesday as the Doctor was not in on Monday. Someone told me that I would have to wait until Tuesday. Poor practice. Bad, Bad!
Providence Health & Services Patient
100

05/14/2015
Dr. Frankel quickly took care of the pre-cancerous spots on my [...]
Providence Health & Services Patient
100

04/30/2015
There have not been any bad experiences.
Providence Health & Services Patient
100

04/29/2015
Dr Frankle is excellent
Providence Health & Services Patient
100

04/16/2015
excelent checking at my condition and explaining situation with recomindations
Providence Health & Services Patient
100

04/11/2015
good
Providence Health & Services Patient
100

04/07/2015
Excellent professional service.
Providence Health & Services Patient
100

04/07/2015
friendly and professional staff.
Providence Health & Services Patient