Biography & Education

Biography

In her practice, Dr. Cristina De Castro-Dela Cruz treats her patients with care and compassion and emphasizes communication. "I am committed to take the time to listen to my patients and to provide the highest standards in all aspects of patient care," she says.

Dr. De Castro-Dela Cruz provides evidence-based care to all of her patients. Apart from being a healer, she believes in the importance of being an educator and an advocate for health.

She enjoys meeting different people and likes making a difference by assisting them with their health.

In her native country, the Phillippines, Dr. De Castro-Dela Cruz earned her medical degree at De La Salle Health Sciences Institute, Dasmarinas City. She completed her internship and residency through Grand Rapids Medical Education Partners/Michigan State University.

Dr. De Castro-Dela Cruz is fluent in Tagalog. Away from the office, she enjoys cooking, hiking, oil painting and photography.

Areas of expertise

Internal medicine; preventive care; women's health; diabetes; geriatrics

Education

De La Salle Health Sciences Institute, Dasmarinas, Cavite, Philippines

Languages
  • English
  • Tagalog

Care Locations

1899 Blankenship Road
West Linn, OR 97068
Fax 503-513-3355
Affiliated Facilities

Publications

Specialties

Board Certifications
  • Internal medicine
Services Provided

Reviews

Patient Ratings and Comments
About Our Survey

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments. These comments are the views and opinions of patients and are not endorsed by or necessarily reflect the views of Providence.

4.6 out of 5 (228 Ratings, 76 Comments)

100

07/20/2017
Always attentive to my needs; extremely efficient with referrals and paperwork. So appreciated.
100

07/19/2017
have used this clinic for years but this is the first year with Dr De Castro. when I've seen her she always has a solution and it's the right solution.
100

07/10/2017
Great Doctor! Great communication skills! I have absolutely NO complaints! I'm very greatful they got me in on short notice!
100

07/06/2017
I have really liked this provider. However, I now live on the coast and it has been difficult to see her. I spent a morning in the ER on the coast (non-Providence hospital) and that organization was less-than forthcoming with records, which my current provider in a difficult position. Dr. Dela Cruz has suggested I find a doctor closer to home to prevent these situations
100

07/05/2017
This is my first visit with this provider. I tried previously to make an appointment with her but could not get one because she was so busy. The other dr. in the office was my primary care provideer and he left and they have been under staffed. I was encouraged to go to Oregon City or Newberg for care but those are not convenient locations for me. I have not seen a primary care provider for almost 2 years because of this. I have seen specialists during this time. I am very happy to be accepted back into this practice and appreciate the care I received on this first visit. I also received follow up from this provider on all my blood work with explanations of all, and this is the first time I have ever received that. This was very helpful. She also took the time to pull up an image of the heart for me and explain my situation and answer my questions, even though I am seeing a specialist for this. Again, very much appreciated...
100

06/29/2017
caring, professional.
70

06/28/2017
She seemed to ignore or move on quickly from things that were important to me. I have many afflictions that require attention and she ignored important ones and moved on. I have no treatment for these issues still. I have been forced to change primary care physicians as mine left a Providence. She was his partner, so I knew her. I am struggling with the care I am receiving.
100

06/28/2017
always the best of care - I have recommended Dr de Castro to many friends and family - she is the best
100

06/26/2017
Dr.Christina is a very listener, made suggestions when necessary, very compassionate and understanding. THANK YOU!
100

06/22/2017
very understanding
100

06/21/2017
a very good experience.
100

05/31/2017
Dr. DeCastro-Dela Cruz is a compassionate, intelligent and caring provider. I do hope though that you get another physician in there to help her before she collapses from the pressure of all of the patients she has to see each day. You need to retain good doctors like her. I was sad when Dr. [...] left Providence for [...] and he was, at a time, in the same spot as Dr. Dr, being alone with too many patients that needed his attention. I think he just burned out. Don't do this to her! She is a wonderful doctor and I hope the one who can see me to the end of my life.
100

05/31/2017
she has a good demeanor and good knowledge. I am very comfortable with her as my care provider and respect her opinions and recommendations
100

05/12/2017
We love Dr De Castro De La Cruz! I would tell anyone and everyone to see her and anyone in her office. Never had a negative experience in any way with any of them.
80

05/02/2017
I was originally a patient of Dr. [...], after he left I chose to stay with Dr. De Castro. During my last visit for back pain. She never asked or mentioned anything about my diabetes.
80

05/02/2017
The provider is very professional and clearly takes time to genuinely listen.
100

05/02/2017
[...] I arrived at the office early and honestly have no idea how long I was in the waiting room. It was not unreasonable!
100

04/26/2017
it will be nice that they will call me to let me know the results of my blood tests.
100

04/23/2017
All experiences were fine.
100

04/23/2017
My provider is always professional and courteous
100

04/20/2017
Dr. is too booked up to get in to see her in a timely manner when I needed to.
90

04/17/2017
Very happy with my experience
90

04/12/2017
This provider was especially friendly, knowledgeable, kind and compassionate.
100

04/12/2017
always great
100

04/05/2017
Dr. De Castro Dela Cruz is very caring, compassionate, and has a Wonderful bedside manner! She's very knowledgeable and refers to Specialists appropriately. My husband and I are so glad to be her patients, we've wanted a Primary doctor that listens to us and values his/her patients like Dr. De Castro does! She's very kind every time we see her, we're very Thankful to be her patients and plan to stay with her a very long time!
100

04/03/2017
I have referred others to this specific office.
100

03/28/2017
Great follow through!
100

03/22/2017
Dr's level of professional care meets or exceeds standards I've previously experienced.
90

03/21/2017
I really like Dr. De Castro-Dela Cruz. She is a very caring person.
100

03/18/2017
first visit was very good
100

03/05/2017
Excellent practice.
50

03/03/2017
I did not feel that the doctor is a willing pro-active health partner with me. I am 75 years old and want to be offered preventative tests as well as suggestions of activities that would help me as I progress in age.
100

03/01/2017
when I asked a question she answered so I understood she is a caring person
100

02/28/2017
I have had a sciatic attack and called for an appointment with the doctor. It took me 2 weeks to get in to see her. She and I did go back and forth on "My Chart" but now, in the 4th week with this debilitating pain, I wish there was time reserved for urgent care, as in my case, so I could have gotten in sooner and gotten things going for the MRI she has ordered for my lumbar area which will be this Thursday. When you're alone and in this much pain, waiting 2 weeks to be seen is too long. The doctor communicates very well and is very responsive to questions submitted online.
90

02/27/2017
Every time I have been involved with the Providence system, I have been amazed at how caring and really nice everyone is.
90

02/27/2017
wehad a very good first visit!
100

02/24/2017
superb! We so appreciate Dr de Castro DeLa Cruz. She is thorough, compassionate, and competent.
100

02/23/2017
I had a very good experience. She was very professional and helpful.
90

02/22/2017
i thoroughly enjoyed meeting Dr. De Castro Dela Cruz and having her help me with some health issues. I found her very knowledgeable and she was excellent about explaining the steps for diagnosis and treatment. I liked that she responded in MyChart quickly when I had a question.
80

02/12/2017
I somewhat missed physical examining. It seemed the wellness check, by Dr. DeCastro, consisted mainly of very professional questions and answers. Very good interaction, but no looks into throat, ears, or other touch. I must say, that Dr.DeCastro is very quick and pro-active.
100

02/11/2017
she was very kind and ,helpful
100

01/29/2017
takes time and listens. very helpful knowledgeable.
100

01/26/2017
I really appreciate my medical team in every way.
100

01/25/2017
I've been with Willamette Falls hospital / Providence for years. I've never had anything but an exceptional experience.
100

01/19/2017
Met DR. DeLaCruz for the first time. Easy to talk to, very patient and informative...
100

01/11/2017
This was my first opportunity to meet my new doctor and she was everything I had hoped for
80

01/11/2017
The experience was good. Dr. was friendly and understanding. The interaction was positive.
90

12/21/2016
Properly focused on my vascular health, crucial for a stroke survivor such as myself
20

12/16/2016
I didn't feel like I was being taken seriously and was provided with a million times better attention and care at my chiropractors office and urgent care.
100

12/14/2016
This was my first visit to Dr. De La Cruz - she spent a great amount of time with me and explained my issues well.
100

12/12/2016
I switched doctors/practice because I was not happy. I found Dr. De Castro-Dela Cruz and have been SO happy with her and her staff. They are all amazing & helpful.
100

12/08/2016
I had a lung and sinus infection and she immediately confirmed it and ordered antibiotics. Within 24 hours, I was doing much better!
100

12/07/2016
weekends hard to get answers, usually just go to urgent care
100

12/06/2016
Dr. Christine is Professional, a good listener and provides information easy to understand. She is also very compassionate
90

11/30/2016
Dr. Cristina is so good that I, now, am sending my 14 yr. old granddaughter to her.
100

11/30/2016
excellent care and very knowledgeable of my health care needs - I have recommended her to two of my friends that use her now
40

11/25/2016
it wasn't a thorough exam.
100

11/17/2016
I moved to the coast and so started seeing someone closer to home (non Providence). It was a disaster. I now drive 2 hours, but it is worth it given the care and attention I receive.
50

11/14/2016
I had an unexpected and urgent test done. The results were emailed to me without any phone call. Thankfully I check my email often, or I could have waited all day for results.
100

11/11/2016
I am always happy this the care and treatment I receive from Dr de Castro-Dela Cruz and the staff in West Linn.
10

10/27/2016
they not give me answer of what wrong with me and I still have heavy pain and can't handle it. they not help me plus I feel they don't care of my pain . no medicine help me or any advice and I had pain since dec. in off/on pain but in October last three weeks I had pain all day. Iam not very happy with it and I need HUGE help but nothing provide me.
100

10/10/2016
My first time see Dr Cristina and is very good! [...]
90

10/05/2016
I did not hear from the Dr. office on my blood test results. This was routine, but I thought I would have a cholesterol reading. But it has only been two days since my blood work. I have contacted the office through this annoying patient portal.......the robot. I know it is about economics, but the portal seems very impersonal to me. Some of it is good and some is frustrating. I feel for older people and how they may have to deal with this. Fortunately at age 68, I am fairly computer literate.
100

10/03/2016
all good
90

10/03/2016
This was my first visit to this doctor because I had to change doctors [...]. She was very helpful and responsive. I had been waiting to see a doctor for about a month and a half...this was the first appointment I could get.
60

09/27/2016
Didn't appreciate feeling like I was getting "rushed" in and out of my scheduled appointment.
100

09/14/2016
Hands down, Dr. Cristina is the best physician I've ever had (and I'm 53, so that's saying a lot). She is knowledgeable, thorough, attentive, responsive, respectful and she always spends "unhurried" time with me to cover all the bases. Her "bedside manner" is competent, calm, friendly and receptive. I would, and HAVE, recommended her to friends and family.
100

09/13/2016
Dr. De Castro-Dela Cruz is an excellent teacher, makes me feel well managed with a wheelbarrow of serious medical conditions. She is brave & confident, she is my largest blessing.
90

09/11/2016
I assume she felt a briefly mentioned item on my list of 7 questions was the most important since that is what was talked about in the "After Visit SUmmary" and no mention of the reason I asked for this appointment. [...] No bad reflections intended on the Doctor, as I really do like her!
100

09/09/2016
she listened to things I had to my needs
90

09/07/2016
I have recommended my provider to several people and know of 2 that now see her!
90

08/22/2016
The only thing I am critical of was the quickness with which a "pill" was suggested for menopausal "hotflash" symptoms, which I declined.
100

08/17/2016
This was my first visit with her. I just switched insurances. She was great.
90

08/17/2016
Dr. had already made a referal that I had planned to request, based upon my email letting her know what I wanted to discuss.
100

08/14/2016
always excellent care, my doctor is kinds, empathetic and never appears rushed
100

08/13/2016
very pleased with the whole office