We determine your hospital bill based on the length of your stay, the type of room, and the hospital services and medications ordered by your physician. You will be billed separately for the services of your physician, consulting physician, or other professionals.
If you have provided health insurance information, we will file an insurance claim for you. Usually a claim is paid within 30 to 60 days after being submitted to the insurance company. In cases where there are two insurance companies to bill, the second insurance will be billed after the first insurance has paid.
Most major insurance companies require patients to pay a deductible. After the deductible is met, your insurance company usually pays a percentage of the costs of service.
The amount of the bill that you must pay will depend on your insurance policy. If you have questions about your benefits, contact your insurance company directly.
Billing Customer Service:
(Local - Portland metro area) 503-215-4300 (Toll-free long-distance) 877-215-7833 Monday - Friday, 8 a.m.-8 p.m. Saturday, 9 a.m.-1 p.m.
You will find a customer service phone number on your insurance card, usually on the back.
Contact Billing Customer Service to request an itemization of your accounts.
Please send your payment to:
Providence Health & ServicesPO Box 3299Portland, OR 97208-3299
Some services may not be covered by Medicare. If this is the case, you will be asked to sign an Advance Beneficiary Notice (ABN) and you will be financially responsible for the charges for that service. Please refer to the ABN section of the Medicare and You Handbook, published by The Centers for Medicare and Medicaid Services.
Please also refer to the "Medicare Costs" section of the Medicare and You Handbook, published by The Centers for Medicare and Medicaid Services.
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