The ambulatory clinic experience based at Providence Medical Group - Northeast plays a central role in the resident’s educational and clinical experience. The clinic is a combined faculty and resident practice. Both the faculty and the residents have their own individual patient panels for which they have primary responsibility. As a mission clinic for the Providence Health & Services, PMG-Northeast has a patient population that is a fascinating mix of diverse ethnic and social backgrounds. Here are some highlights:
Residents are assigned a panel of patients at the start of their intern year and gradually add new patients along the way. The resident is the primary provider for these patients. The resident sees them longitudinally throughout the residency and respond to phone inquiries as well as make hospital visits when indicated.
- We have many systems in place to help the provider care for our patients such as a Medication Assistance Program, and a full-time on-site care manager/social worker.
- A medial assistant is assigned to each resident to help with any needs in and out of clinic. Residents have enjoyed working closely with their clinic staff and have felt it has trained them for the future in how to utilize support staff as well as practice management.
- We strive to provide continuity and quality care with the team approach. Team members learn to cover for each other as a small group practice. This feature is often lacking in traditional resident clinics, but it has created many areas for informal teaching and feedback.
- Some residents opt to do a “collaborative continuity” experience with a faculty member. In this model, residents see their faculty’s patients and are provided with one-on-one mentoring. This has been a valuable and popular experience for the residents. Residents feel that this balances well with their other continuity experience.
The clinic block rotation provides residents with a chance to become an outpatient-focused physician. All residents experience this rotation in both the first year and second year. Residents benefit from concentrating on the outpatient experience without the pressure of having to go back to the hospital and really learn how an outpatient practice runs. This rotation often improves residents' outpatient efficiency as they learn more about the inner-workings of the clinic.
- The electronic medical record has allowed us to create diabetic and cardiovascular risk registries to provide care for populations with these chronic conditions.
Meet our Outpatient Support Staff