Providence executive teams restructured

Portrait of Rod Hochman, M.D. Rod Hochman, M.D.
President and chief executive, Providence Health and Services

April 16, 2013

As Mike Butler and I begin our new roles, we are restructuring the executive leadership team so we can continue moving Providence forward in support of our Mission. For the past two years, our system has been transforming from four regional operating companies to one so that we can better support our strategic priorities, maximize our investments and reduce overall costs of shared services.
Today, we are announcing new positions and reporting changes that will help us accomplish our strategic goals. As you look at the new organizational chart, you will see two changes: Todd Hofheins, SVP and chief financial officer, and Jan Jones, SVP and chief administrative officer, now report to me.
Additionally, John Fletcher will now be serving in a new position, reporting to Cindra Syverson, SVP, chief human resources officer. To help establish our renewed commitment to talent development, John will serve as VP, senior executive selection and coaching services. Thank you to John for agreeing to serve in this important new role for Providence.

Dr. Hochman and Mike explain the changes: video part 1 and video part 2.

Below, Mike outlines the changes to the organizational structure for operations and services. We appreciate your ongoing support and commitment to our Mission and the important work under way. We could not ask for a more dedicated team of experts to serve by our side. 

Aligning operations and services for continued success
Mike Butler
President, Operations and Services

This is a challenging, but exciting time for Providence. The health care landscape is changing, and we are in a position to lead the change in order to thrive in our new economic reality. To position us for success in this new environment, we are making some key changes to my direct reporting structure.
Jack Friedman will serve as SVP, accountable care and payor relations, and will now report to me. In this new role, Jack will drive accountable care strategy by working with leaders in all five states to develop innovative networks with employers and payors. He will remain accountable for the Providence Health Plans and will work on behalf of the system in driving health plan strategy.

Craig Wright, M.D., – recently named SVP, physician services – will report to me as we work with regional physician leaders to improve operational performance, quality outcomes and patient experience across our more than 400 clinics.
We will also create four new positions. The first three will be posted on April 22: 
EVP, health care operations. This position will be accountable for ensuring that regional delivery operations, including senior and community services, are integrated and delivering operational, clinical and administrative excellence. All regional chief executives will report to this position. This position will only be posted for internal applicants.
EVP, clinical and patient services. Accountable for quality, nursing, clinical programs and patient experience, this position will work closely with the EVP, health care operations to ensure alignment and excellence across all service and product lines and markets. Randy Axelrod, M.D., SVP clinical program services, will lead us in this role as we engage in a national search that will be open to internal and external candidates.
SVP, strategy and innovation. This new position will be accountable for ensuring our strategic planning is integrated across the continuum of care and across our geography, with a focus on innovation to create diversified revenue opportunities. We will engage in a national search while encouraging qualified internal candidates to apply for the position.
VP, digital integration. Mark Gargett will serve in this new role and will lead us in turning the vast amount of data we collect into information that will help us improve health care delivery. In addition, Mark will coordinate our use of technology to help us create healthier populations and enhance our patient experience.

Finally, Kristina Hansen Smith has been named the chief of leadership services. In addition to serving as an advisor to senior leadership, Kristina directs a team that provides senior leadership support in three areas: operational excellence, strategic project services and systems and structures infrastructure.

Together, we will continue to strengthen the Mission and build a culture of collaboration across Providence. Thank you for your continued support and commitment to those we serve.