Your Intel Connected Care Team with Providence
Delivering compassionate care is one of our calling cards. Providence has dedicated three healthcare professionals solely to Intel employees and their family members who enroll in Connected Care. If you have a health concern that needs attention, members of your Connected Care team will work closely with you, your primary care provider and your clinic-based medical home team to provide high-quality, coordinated care – giving a little extra support to help you manage your health needs.
Meet your Connected Care Team
Amanda Oliphant, health coach
In her role as health coach, Amanda Oliphant likes to emphasize the use of positive lifestyle, healthy behaviors and individual self-management tools to improve the health of her patients.
Amanda was inspired to become a member of the Intel Providence Connected Care team for the opportunity to work in a team environment and provide a more coordinated care experience for patients. “When working as a team, we are able to take a preventive approach to health by using the skills and expertise of all team members,” says Amanda. “Benefits of a dedicated team for the patient include improved care coordination and increased access to health resources.”
After earning her bachelor's degree in public health education from Portland State University, Amanda became certified as a chronic care professional and is a registered health coach. She is a trained facilitator for Oregon's Living Well with Chronic Conditions program, a self-management workshop provided to patients.
Amanda brings a variety of work experience to this role having spent time working in patient engagement, quality management, and patient satisfaction with quality improvement as a focus.
Carla Sells, clinical care coordinator
In her role as Providence clinical care coordinator dedicated to Intel employees, Carla Sells will work with medical home teams to coordinate care for Intel patients and family members who have more complex medical needs. She helps to ensure all members of the medical team, including the patient, primary and specialty care doctors, pharmacists, behavioral health specialists, physical therapists and others are working together to provide the best care.
“I emphasize teamwork when caring for my patients,” says Carla “Nothing can be accomplished alone,” says Carla. “It takes a team effort to determine the best course of action for a patient’s care, as well as preventive medicine options to maintain optimal health.”
After receiving her medical assistant certificate from Apollo College in Portland, Ore., she earned a nursing assistant certification from MaryAnn’s CNA training school in Vancouver, Wash. Carla continues to take classes to increase her medical knowledge and work toward a nursing degree.
Carla previously worked in occupational health and spent the last 15 years working directly with physicians as a medical assistant to help care for their patients.
Tracey Warnke, RN, nurse case manager
In her role as registered nurse case manager, Tracey Warnke likes to serve as a strong patient advocate and educate patients about the tools available to help improve their overall health.
Tracey believes her work experience in both inpatient and outpatient settings gives her the ability to partner with other care team members and play to their strengths. “Our teamwork will provide patients with a care team member that can specifically target their needs,” said Tracey.
After receiving her nursing degree from the Linfield - Good Samaritan School of Nursing, Tracey began her 30-plus year career with Providence. She is certified as a national case manager and belongs to the Oregon Medical Case Management Group and the Case Management Society of America.
Tracey's past work experience includes roles in med-surg nursing, outpatient surgery, and primary care case management.