Two Providence hospitals take Press Ganey honors
August 27, 2013
Providence Newberg Medical Center and Providence Seaside Hospital have earned the 2013 Press Ganey Guardian of Excellence Award for patient satisfaction.
Providence Newberg achieved this distinction by reaching the 95th percentile or above for patient satisfaction in the Emergency Department from May 2012 to April 2013. Providence Seaside was honored for the same achievement in outpatient rehabilitation. Their rankings are compared to 1,800 hospitals across the country.
The two hospitals stand out as the only ministries to receive this honor among Providence Health & Services' 32 acute-care facilities. Providence Newberg and Providence Seaside will be formally presented with the award at Press Ganey's annual conference in November.
Related: Newberg emergency physician Jeff Disney, M.D., gets high marks from patients.