Providence Health Plan ranked among the nation’s best by Medicare
October 14, 2011
PORTLAND, Ore. - Providence's Medicare Advantage Plans, Choice and Extra, have been awarded an overall 4.5 star (out of 5 stars) quality rating by Medicare for 2012. This puts Providence among the highest-rated plans in the nation.
"We pride ourselves on how well we care for our members," said Jack Friedman, chief executive for PHP. "Every year we evaluate our Medicare star rating and we continue to improve, add new services, providers and health plan options."
Medicare Advantage health plans are rated on performance in five different categories: health plan responsiveness and care; managing chronic (long term) conditions; health plan customer service; staying healthy, including screenings, tests and vaccines; and member complaints, which includes problems getting services and choosing to leave the health plan.
Medicare Part D drug plans are rated in four categories: customer service; member complaints, which include problems getting services and choosing to leave the health plan; member experience; and drug pricing and patient safety. Information on the ratings is available at www.medicare.gov.
Providence Health Plan has been serving the needs of Medicare beneficiaries for the past 25 years. For more information, go to www.providencehealthplan.com.