Need Your ID Card? Providence Health Plan Has an App for That

August 30, 2011

Providence Health Plan, working with Clarity Software Solutions, has launched its first smartphone app with the introduction of the mobile ID card app now available for iPhone, Android and Blackberry smartphones. Members can now access a current, electronic version of their member identification card at any time on a mobile device.

The new app allows members to view an image of their member identification card for display at a provider’s office. The card image also can be emailed or faxed directly to the provider. Electronic ID cards are also available for anyone else on the member’s policy, including a spouse and dependents.

“We recognize that smartphones and other mobile technologies are changing the way we interact with members,” says Barbara Christensen, chief sales and marketing officer for Providence Health Plan. “We continue to seek additional opportunities to ease the way for members and all patients who utilize Providence services.”

The smartphone app is available for all Providence Health Plan members, including members with employer-group coverage, individual and family, Medicare and Medicaid members.

To protect members’ security, the app requires the member identification number and a separate personal identification number, or PIN, to initially login to the app. In addition, providers will still require picture ID when receiving health care services and determine eligibility of plan benefits.

To access the app and receive information about obtaining a PIN, visit or call Providence Customer Service at 503-574-7500 or 800-878-4445.