Customer Service

Providence Resource Line: 503-574-6595

Local: 503-574-6595
Toll Free: 800-562-8964
TTY: 800-735-2900

Hours of Operation:
Monday - Thursday, 8 a.m. to 6:30 p.m.
Friday, 8 a.m. to 5:30 p.m.

Assistance & information for:
Selecting a doctor.
Health services.
Registration for childbirth & health classes.

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Providence Hospitals & Clinics: 503-215-4300

Local: 503-215-4300
Toll Free: 877-215-7833
TTY: 503-867-5309

Hours of Operation:
Monday through Friday
8 a.m. to 8 p.m.

Saturday
9 a.m. to 1 p.m.

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Providence Health Plans: 503-574-7500

Providence Health Plans
P.O. Box 4327
Portland, OR 97208-4327

Local: 503-574-7500
Toll Free: 800-878-4445
TTY: 711

Hours of Operation:
Monday through Friday
8 a.m. to 5 p.m.

Customer Support for:
Benefits, claims, eligibility, premiums.
Finding a doctor in your plan.

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myProvidence | MyChart: 503-216-6463

Local: 503-216-6463
Toll Free: 877-569-7768

Hours of Operation:
Monday through Friday
7 a.m. to 6 p.m. Pacific time

Customer Support for:
Sending secure messages to your doctor.
Managing your online Providence Health Plans member account.

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